We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If the product is different from what was ordered, or the product quantity is shortly delivered. Some products in the above categories are not returnable due to their nature or other reasons. No Refunds or Replacement (All Functionality Related Issues will be handled by Product Manufacturer or by their respective Service Centers) Printer Consumables such as Ink and Toner Cartridges, Photo Paper and Lamination Pouches No Refunds or Replacement (All Functionality Related Issues will be handled by Product Manufacturer) Manufacturer Sealed Products under Copier, DMP, Inkjet, Laser, Plotter Spare Parts Pulled/Used Products under Copier, DMP, Inkjet, Laser, Plotter Spare Parts Returns Window, Actions Possible, and Conditions (if any) Part 1–Category, Return Window, and Actions Possible Category Do read all sections carefully to understand the conditions and cases under which we will accept returns. *Note – We mention the product type in the “ Additional Information” tab of the product page! We divide the return policy into three parts. Refund/Replacement/Returns Accepted (in case not working) – Within 5 Days of Delivery No Refund/Returns – Replacement (in case not working) – Within 5 Days of Delivery All products listed under a particular category may not have the same returns policy. Return is a scheme provided by us directly under this policy in terms of which the option of replacement and/or refund is offered to you.
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